Ippolito Transportation is a transportation carrier, not a customs broker. A customs broker is responsible for preparing and submitting documentation to clear your freight through customs, handling duties, taxes, and compliance with import regulations. As your carrier, we specialize in the physical movement of your goods—whether LTL or TL—ensuring timely and secure delivery across the Canada–U.S. border.
Choosing a customs broker is critical for ensuring smooth and compliant freight clearance when shipping LTL (less-than-truckload) or TL (truckload) from the USA to/from Canada. Here’s a guide on how to choose the right one:
- Canadian Customs Broker License (CBSA Certification)
- Make sure they are licensed by the Canada Border Services Agency (CBSA).
- You can verify this by asking for their CBSA license number or checking with the CBSA directly.
- Experience with LTL and TL Freight
- Look for a broker that regularly handles both LTL and TL shipments—they have different paperwork and timing requirements.
- Ask about their experience with your specific type of cargo (e.g., perishables, machinery, raw materials).
- 24/7 Availability
- Especially important if your freight is crossing borders outside regular hours.
- A broker that can respond promptly helps prevent delays and storage charges.
- Electronic Data Interchange (EDI) Capability
- EDI allows faster and more accurate processing of documents with CBSA.
- This is essential for companies that want to avoid paper submissions and delays.
- Track Record & Reputation
- Ask for client references, check Google reviews, or consult industry groups (e.g., CIFFA, CSCB).
- Look for consistent delivery, responsiveness, and problem-solving.
- Support for Additional Services
- Such as bonded warehousing, NAFTA/CUSMA compliance, tariff classification help, and duty/tax calculation.
- A good broker does more than just clear your freight—they add value.
- Transparent Pricing
- Request a breakdown of fees: entry preparation, disbursement fees, storage charges, etc.
- Be wary of hidden charges or vague quotes.
- Technology and Portal Access
- Good brokers offer online tracking, document uploads, and status notifications.
- A strong digital system reduces administrative friction.
- Proactive Communication
- Customs delays can cost time and money. You want a broker that gives timely updates and helps resolve issues quickly.
- Knowledge of Industry Regulations
- Make sure they stay current with CUSMA, Food & Drug (FDA/CFIA), and other trade requirements.
- Ask how they stay up-to-date with customs law and tariff changes.
For a comprehensive understanding of all Transport Standard Terms & Conditions for Ippolito Transportation Inc., please refer to Ippolito Transportation’s official document: https://ippolitotransportation.com/terms-conditions/
If you have any questions, please contact your Sales Representative or send inquiries to: ship@ippolitogroup.com
